CLAIMS
How do I submit a claim?
File a claim 24 hours a day, seven days a week.
Fill out the contact form below and a member of the claims team will contact you.
In order to submit a claim
You will need to be either -
-
an insured person named on the policy,
-
a director of the Company that is named on the policy, or
-
a person who has previously been advised to the Insurer or Broker who is an Authorised Person. This could be a Manager, a Body Corporate Secretary, a spouse or any other person that the named Insured has authorised. If the Insured is with you when you ring, they can verbally advise the claims officer that they can deal with you, or they can ring up Claims themselves and authorise you.
Claims Contact Form
Office Hours & Location
Office Hours
Monday - Friday
8:00 am to 4:30 pm
Location
Unit 16 The Vault
10 Logistics Place
Arundel
4214
Tel: (07) 5510 8044
Fax: (07) 5604 1166
Download our general claim form to assist in progressing your claim